Amagi Metals Review

Amagi Metals Review

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In today's ever-changing economic climate, investing in precious metals has become a popular way for individuals to protect their wealth from crises and uncertainties. It is because of its certain characteristics that they may seem like an appealing investment to many.

If you want to try diversifying your portfolio with these assets, choosing a reliable and trustworthy dealer in the industry is essential, especially now that inflation starts to rise exponentially. With so many to choose from, it’s a bit hard to figure out which company to trust as your dealer.

 In this article, we’ll be talking about Amagi Metals, one of the thousands of gold companies you can go to in order to start investing. 

We will be sharing our review of this company that specializes in precious metals and has gained a reputation for its features and services they offer. You can be assured that they are dedicated to helping investors protect their hard-earned money by providing access to assets like gold, silver, platinum, and palladium. In this review, we will examine their features, pros and cons, and other factors to consider before you trust your money with them.

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Amagi Metals Review

Who Are They?

Amagi Metal was founded in 2010 by Stephen Macaskill, a New Zealand native with a background in finance and a passion for precious metals. He saw a need in the market for a trustworthy dealer and decided to start his own business. Through this company, he aims to provide clients with services that will help them reap the benefits of investing in these assets. With its headquarters in Colorado, has become one of the most well-respected gold companies in the industry.

The company features an online marketplace that enables international clients to purchase precious metal products without any hassle. They have offices located in Oklahoma, Texas, and Nevada to cater to their customers’ needs.

The name "Amagi" comes from the Japanese word for "freedom" or "liberty." This reflects the company's goal of helping its clients to achieve individual freedom and financial independence. It believes this is possible through investing in gold and silver and sees these assets as a way to protect one from inflation, economic instability, and government intervention.

In this review, we will consider whether Amagi Metals is worth your money.

Amagi Metals Review

Their Features

Let’s look into what the company has to offer.


One of its primary features is its focus on privacy. It takes this seriously by ensuring that clients’ personal and financial information is well-protected and does not sell their data to third parties, except as required by law. Clients can be sure that their sensitive details are safe with this company. 

Safety of Assets

In addition, it also prioritizes the safety of precious metals during transit. They package their products discreetly and ship with insurance, assuring clients that their investments will arrive in good condition. This is helpful as you don’t have to worry about receiving damaged products that are a hassle to return and request refunds for.

Customer Service

Another feature that the company prides itself on is its customer service. They claim to provide personalized service tailored to each client’s unique investment goals and needs. This feature remains an essential part of their mission and values.

Diverse Products

Additionally, they also provide a wide selection of precious metals products that cater to different investment needs. Clients can choose from various assets such as gold, silver, platinum, and palladium, and products like coins, bars, and rounds. Aside from this they also have IRA services, making it easy for investors to include this type of alternative asset in their retirement portfolios. They ensure that their clients receive the best possible service and hassle-free experience when it comes to their IRA process. It is also noteworthy that adding this kind of asset to your IRA can help diversify your portfolio and protect against inflation and currency devaluation. They can surely help you navigate the complex rules and regulations surrounding IRA investing in this industry.

Integration with Cryptocurrency

It’s one of the few companies in the industry that accepts cryptocurrency as payment. According to its founder, clients can pay using Bitcoin, Litecoin, Dark Coin, NXT Coin, and Ripple. He even expressed that they will not be using US dollars in their transactions anymore back in 2016. Thus, this is perfect for those who are into crypto trading as they can convert these assets into physical metals.

Overall, the company prides itself on its features that will indeed attract clients. However, you should still weigh their pros and cons before deciding to trust this company.

Pros & Cons of Working with Amagi Metals


  • Wide selection of precious metals - Amagi Metals offers a diverse range of precious metals, including gold, silver, platinum, palladium, and copper. They also offer coins and bars from various mints around the world, making it easy for customers to find what they're looking for.
  • Diverse payment methods - It is one of the few precious metals dealers that accepts Bitcoin as a payment method. This is a convenient option for customers who prefer to use cryptocurrencies instead of traditional payment methods.
  • Free shipping - They also offer free shipping on orders over $99, which can be significant cost savings for customers.
  • Secure storage options - Amagi Metals offers secure storage options for customers who prefer not to keep their precious metals at home. This is a convenient option for customers who want the security of knowing that their metals are being stored safely.


  • Poor customer service - Many have complained about Amagi Metals’ low customer satisfaction and ratings. Some clients have reported that they were not provided with adequate information about their orders, while others have reported that their orders were delayed or never arrived.
  • Lack of transparency - The company has received criticism for its lack of transparency regarding its business operations. For example, the company is not accredited or rated with the Better Business Bureau, and there is limited information available about the company's policies, management, or customer service resolutions.
  • Mixed reviews - Amagi Metals has received mixed reviews from clients, with some praising their products and services while others have had negative experiences. Some also have reported receiving damaged or scratched metals, while others have reported long wait times for their orders.
  • Limited information - Compared to other precious metals dealers, the company provides limited information about the products they sell and the mints they source from. This can make it difficult for customers to make informed purchasing decisions.
  • Unusable Website - As of writing this, the company’s website is inaccessible. Thus, this may be a drawback for those who prefer to buy their assets online or those who are interested in knowing what the company has to say for itself.
Amagi Metals Review

Reputation Among Customers

Amagi Metals has received mixed reviews from customers. There are only a few positive reviews on Amagi Metals online. Instead, many have reported negative experiences, particularly with their service and shipping practices.

Currently, the company is only rated 2.9 stars on Google. Some of the reviews showed that most of these clients didn’t like the long wait times for their orders, with some waiting up to two months for their delivery. Some customers have even claimed that they never received their metals and were left feeling scammed by the company. Others have reported issues with the quality of the products they received, with bars of silver arriving scratched and damaged.

Another review reported that they paid for their order with Bitcoin and experienced delays in shipping. When they asked to cancel their order, the company refused, and they had to wait a month to receive their purchase. While some warned others to be wary of the company due to poor service and suspicious behavior, stating that the company was likely to ignore customers in need of help with their orders.

You should be aware that many have expressed dissatisfaction with the company's prices, which they claim are higher than the competition. This means that the company was misleading when it said they offer competitive prices to attract clients. Additionally, many have noted that the company does not offer free shipping, contrary to what they claim. 

Overall, these reviews for Amagi Metals are concerning. While the company is not necessarily a scam, the negative reviews and lack of information available about the company's policies and management are red flags for potential customers.

Amagi Metals Review

Are They a Scam?

Amagi Metals is likely a legitimate business but with poor management. There are some red flags that raise concerns about customer service and transparency. Firstly, the company is not accredited or rated by the Better Business Bureau, and there is little information available about its policies, management, or customer service resolutions. Additionally, while the company has an average rating of 3 out of 5 stars on Yelp, there have been no positive reviews written since 2016, and several negative reviews have been written recently.

Furthermore, there are reports of poor customer service and fraudulent behavior, with many of their clients receiving damaged products. It is worth noting that the company did change ownership several years ago and was acquired by a company called Anthem Vault, which promised to address the issues that had plagued the company in the past. However, despite these promises, clients have continued to report the same complaints since the acquisition.

In summary, while there is no conclusive proof that Amagi Metals is a scam, the lack of transparency and negative customer reviews raise concerns about the company's reliability and customer service. Be sure to do your research and exercise caution before doing any business with an investment company in order to avoid fraud.

Should You Transact With Them?

Based on the aforementioned points, it is recommended that you should not transact with this company. The numerous negative customer reviews, coupled with the lack of response from the customer support team, raise concerns about the company's credibility and commitment to providing satisfactory service.

Doing business with this company could potentially result in poor-quality products, delayed shipments, and ineffective customer support. These factors could lead to frustration and financial loss for you.

Aside from this, It is important to conduct thorough research and carefully consider all factors before making any purchasing decisions. In this case, the negative feedback and lack of response from the company suggest that it may not be a reliable or trustworthy option.

Amagi Metals Review

What Should You Look for in a Precious Metals Dealer?

When choosing a precious metals dealer, there are several factors to consider to ensure that you receive the best possible service and quality products. Here are some things to look for before transacting with a company.

  • Reputation: Choose a dealer with a solid reputation and a long-standing presence in the industry. You can research this by reading customer reviews and checking the Better Business Bureau rating. This can be a really good way to determine whether a company is up to standards and can be trusted.
  • Products: Make sure that they offer a wide range of precious metal products, including coins, bars, and rounds, as well as different sizes and weights. This is beneficial for you to get flexibility in choosing what you want to include in your portfolio.
  • Pricing: Look for a dealer that offers competitive pricing, but be wary of prices that seem too good to be true. Some companies may advertise low prices to attract customers, but they may have hidden fees or low-quality products.
  • Customer service: Be sure that the company you will be choosing offers excellent customer service, including knowledgeable staff and responsive support. You should also look for a company that offers secure and insured shipping, as well as easy returns and exchanges.
  • Education: Of course, it will never hurt to be knowledgeable of the industry so be sure to check out dealers that provide educational resources and tools to help you make informed decisions about your investments. This includes access to market news and analysis, investment calculators, and guidance on portfolio diversification.

By considering these factors when choosing a precious metals dealer, you can ensure that you receive the best possible service and quality products.

Final Thoughts

In conclusion, Amagi Metals is a precious metal that has been in business since 2010. It offers a wide range of bullion products, including gold and silver. They offer a variety of payment options, including cryptocurrency, and convenient features, such as free shipping options. However, the fact that they only accept payment through bank wires or cryptocurrency may be a limiting factor for some customers.

They are also known for their several unique features that set them apart from other precious metals dealers. For example, they offer the ability to buy and sell precious metals using cryptocurrency, which is a relatively new and innovative option. Additionally, they offer a range of unique products, such as limited edition rounds and bars, that are not available through other dealers. 

However, the evidence strongly suggests that you should avoid transacting with them altogether. There are plenty of reputable companies out there with proven track records of delivering quality products and services, so why take unnecessary risks with your money and your personal information?

Although we do think that Amagi Metals is legitimate and not a scam, we believe that there are way better companies out there to make your investment with. You should work with a company that provides quality service and focuses on customer service.

You can get a free gold investment kit from our #1 recommended precious metals investment company above, or you can check out our top 5 recommended companies below…

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